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  1. 1.0

    Let’s start with the positive, the Hyundai H1 I rented lasted the 5 days I had it. They picked me up and dropped me off at my hotel. That’s that. Now the rest;

    1. The van was ABSOLUTELY a lemon and they have no business renting this particular vehicle to anyone, let alone a family of 7 (with three small kids and two Grandmothers, averaging almost 70 years in age). Literally, upon picking me up at the hotel the van stalled as we pulled off. While I had the van it stalled one day on my way to the beach and I was stuck on the side of the road for 10 minutes. A different day, the battery died on the van while we were at another beach and we have to call roadside service.

    2. Their customer service is EXTREMELY POOR. When I expressed the problems I had with the van to the desk agent he spoke with the owner who offered me a $25 discount for my troubles. After paying my bill I asked to speak with the owner who came out with a nasty attitude and told me “the van is a good van and that the only problem is that the car occasionally stalls when driving it”. Upon hearing this I replied and told him that it is VERY UNPROFESSIONAL AND IRRESPONSIBLE to rent a car to anyone, even more so a family with small children and elderly people, that “you know stalls while driving. I NEVER asked for a dollar amount, merely compensation for the troubles. However, after learning of his reply and negligence in renting me a “car that stalls” I felt it a necessity to post this review.

    I IMPLORE any family with small children to look elsewhere. This company (in particular the one I rented from, Koyari 30C, Noord) cares about nothing more than $$$. Neither safety nor customer service is a priority of theirs.

  2. 5.0

    We rented a car from Value a month ago and were very happy with the experience. We were picked up at the airport and driven to the Value office. The drivers, Jay and Carlos, were very courteous and knowledgeable. Couldn’t ask for anything more.

  3. 1.0

    Van died on Christmas Day stranding 6 adults and 5 young children. No emergency number. Contact by email response time 48 hours.

  4. 5.0

    The cars are cosmetically beat up more than other rental companies in Aruba but they have always served me well. The price is the best in Aruba and they pick you up and drop you off at the airport for free with a one week or longer rental. They are cheaper and save you the hassle from getting to and from the airport.

  5. 1.0

    Cars/Jeeps in really bad shape. Basically they buy rental cars that are considered past due by other bigger companies on the island. Dont rely on pics on their website. Thay are not all of the actual car/jeep you think you’re renting.

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